Euphoria Sounds Limited excels in delivering exceptional musical and event experiences, specialising in services that cater to both the wedding industry and corporate events. Our website is a central hub for clients to explore and engage with a diverse range of services, tailored to make every event unique and memorable. Here’s an overview of what we offer:

 

• DJ Services: Professional DJ services designed to create a lively and engaging atmosphere for all types of events.

• Audio Visual Services: State-of-the-art audio-visual setups that can be customised to meet the specific needs of each event.

• Dance Floors: A variety of dance floor options are available, allowing for a personalised touch to the event space.

• Lighting Production: Advanced lighting solutions that transform event spaces and set the perfect mood.

• Prestigious Car Hire: Offering luxury car hire services to add a touch of elegance and sophistication to any event.

• Special Effects (FX): Employing cutting-edge special effects to enhance the visual appeal and excitement of events.

• Theming and Branding: Creative theming and branding services to tailor events to the client's vision and brand identity.

• Interactive Features: The website allows users to browse these services, view detailed packages, and initiate contact for consultations or bookings.

• Customised Event Planning: Dedicated to understanding each client's unique requirements, ensuring a customised and successful event experience.

• Flexible Pricing: Outlining a pricing structure that starts with a basic package and includes a variety of add-ons, catering to a range of event sizes and budgets.

 

Through our website, Euphoria Sounds Limited is committed to providing an accessible and comprehensive digital platform, enabling clients to effortlessly explore and engage with our services for their special occasions.

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Data Collection and Usage

Types of Data Collected

Euphoria Sounds Limited's website is designed to gather essential information to facilitate efficient and tailored services for our clients. The types of personal data we collect include:

• Full Name: To personally address and communicate with our clients.

• Email Address: For sending detailed information, updates, and responses to inquiries.

• Phone Number: Used for direct communication to discuss services and arrangements.

• Location of Event: To understand the logistics and planning required for the event.

• Preferred Time of Call Back: To contact clients at their convenience.

• Preferred Date of Call Back: Ensuring timely and convenient communication with our clients.

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Method of Data Collection

The data mentioned above is collected through:

• Pop-Up Forms with Pre-Generated Fields: These forms appear on our website, allowing visitors to conveniently input their information for service inquiries and call-backs.

 

Purpose of Data Collection:

The primary purposes for collecting this data are:

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• Service Optimisation: To ensure that our clients receive the right level of service that aligns with their specific needs as indicated on our website.

• Communication: Using the contact information to speak to potential customers, confirm booking details, and provide personalised service.

• Customer Feedback: To gather insights on client experiences, allowing us to improve our website and services continually.

 

By providing their personal data, our clients enable us to offer a more personalised and efficient service. We are committed to handling this information responsibly and in line with the best practices for data protection and privacy.

 

User Rights and Control

 

At Euphoria Sounds Limited, we recognise and respect the importance of our users' privacy rights. The following rights are afforded to all users in relation to their personal data:

 

1. Right to Access: Users have the right to request access to the personal data we hold about them.

2. Right to Correction: If personal data is inaccurate or incomplete, users can request that we correct it.

3. Right to Deletion: Users can request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected, or if they withdraw consent (where consent is the basis of processing).

4. Right to Object: Users have the right to object to the processing of their personal data in certain circumstances, such as for direct marketing purposes.

5. Right to Data Portability: Where applicable, users may request to receive their personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.

6. Right to Withdraw Consent: If the processing is based on consent, users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

7. Right to Lodge a Complaint: Users have the right to lodge a complaint with a supervisory authority if they believe that our processing of their personal data does not comply with legal requirements.

 

Exercise of Rights

 

To exercise these rights, users can take the following steps:

 

1. Contacting Us: Users can exercise their rights by contacting Euphoria Sounds Limited via the contact details provided on our website. This could be through an email address, a phone number, or a specific section on the website dedicated to privacy concerns.

2. Verification Process: To protect user data, we will verify the identity of the individual making the request before proceeding with any action. This is to ensure that no user’s data is shared or altered without proper authorisation.

3. Response Time: We are committed to responding to any valid user data request within a reasonable timeframe, as stipulated by applicable data protection laws.

4. Guidance and Assistance: For any inquiries or assistance required in exercising these rights, users can reach out to our dedicated privacy team (if applicable), who will provide the necessary support and guidance through the process.

 

It is important to note that while users have these rights, there may be conditions or limitations to these rights under certain circumstances as defined by applicable law. Euphoria Sounds Limited will inform the user of any such conditions or limitations if they arise during the processing of a rights request.

 

Security and Compliance

 

Data Security Measures

 

At Euphoria Sounds Limited, we are committed to protecting the privacy and security of our users' personal data. We understand the importance of safeguarding the information entrusted to us. Here are the key measures we employ:

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• Secure Data Transmission: All personal data collected through our website's pop-up forms is securely transmitted to our inbox, minimising the risk of interception or unauthorised access during transit.

• Data Usage for Specific Purposes: The information received is used exclusively for the purpose of making phone calls to clients, sending quotes, or providing other related customer services.

• Access Control: Access to personal data is restricted to authorised personnel who require the information to perform their job functions related to customer service and communication.

• Regular Review and Monitoring: We regularly review and update our data protection practices to ensure ongoing security and to adapt to any changes in technology or threats.

 

Compliance with Laws

As a registered company in the United Kingdom, Euphoria Sounds Limited complies with the UK's data protection laws, including:

 

• UK General Data Protection Regulation (UK GDPR): This regulation sets standards for the processing of personal data and grants rights to individuals regarding their personal information.

• Data Protection Act 2018: This Act supplements the UK GDPR, providing additional provisions and clarifications on data processing.

 

Policy Management

 

Changes to Policy

• Notification of Changes: Any changes to our privacy policy will be communicated to users via email, provided they have not opted out or requested the deletion of their information.

• Transparency: We will ensure that users are fully informed of any significant updates or modifications to our privacy practices.

 

Contact Information for Privacy-Related Inquiries

For any questions or concerns regarding our privacy policy or data practices, users can contact us at:

• Email: Info@euphoria-sounds.co.uk

 

This contact information will serve as a direct channel for users to reach out with any privacy-related inquiries, requests, or concerns.